The teaching decisions should be explainable. When something chooses to give you an easier problem or take your hints away, you should be able to find out why, in words. We think that matters for a plain reason: a decision nobody can explain is a decision nobody can challenge — not the learner, not their teacher. It also keeps us honest, because a system whose reasoning has to be shown cannot lean on reasoning that would not survive being read.
What the system believes about a learner belongs to the learner. Anything that adapts to a person is forming a picture of them, and a picture that includes how they respond to difficulty is more personal than a test score. So it should be theirs to look at, correct and delete — not something quietly held about them, and not something their manager can browse.
We have worked with educational psychologists at PLUS Salzburg and JKU Linz since before we started building, which is the main reason this page can tell you what the evidence does not support as readily as what it does.